Refund policy

30-Day Satisfaction Promise
Unopened Products: Full refund within 30 days
Opened Products:

Exchange for different product
Store credit
Refund if product caused irritation (dermatologist note required)

Non-Returnable:

Sale/clearance items
Gift cards
Products without original packaging

How to Return:

Email returns@jazzbeauty.com with order number
Receive return authorization and instructions
Ship items back (customer covers return shipping unless our error)
Refund processed within 5-7 days of receiving return

Defective Products: Full refund plus return shipping reimbursement. Contact us immediately.